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Showing posts from March, 2012

New Approaches for Branch Campuses: Part 3

To wrap up this brief series on the future of branch campuses, I want to offer a few suggestions to those campus leaders who are prepared to rethink strategy. My recommendations follow from this premise: Branch campuses should base their strategy for growth on the idea that their student audience is most concerned about time to degree and the cost of that degree. (Obviously, the two are related.) Branches should develop their academic programming and student support services around providing individual attention that helps students reach their goals as quickly and efficiently, as possible. Campuses that thrive will be flexible and reasonable in the application of previously earned credits toward a degree, while making sure that they maintain high standards. (Institutions may lose some students who have clearly unreasonable expectations, but I always maintain that there is a market for quality. Just think carefully and well about what quality means.) Branches that thrive will emph...

New Approaches for Branch Campuses: Part 2

For branch campuses to thrive in the newly competitive environment, I believe they have to focus sharply on their mission and on what they do best. Branches provide their home institution with a physical presence in the communities they serve, and they tend to do a good job of engaging with that community, as well as building political support for their institution. They have a history of providing strong support services for students, and they provide ease of access and flexibility for working adults. In terms of enrollment opportunities, I suspect that the future sweet spot for branch campuses lies in two areas: Partnering with whatever unit is developing and delivering online courses at their home institution, and focusing on the creation of hybrid delivery options. Hybrid delivery compromises some on flexibility, but provides enough structure and support to be appreciated by many students. Partnering between the online unit and branch campuses can substantially reduce the cost ...

New Approaches for Branch Campuses: Part 1

As I’ve said many times, I believe that demographics, technology, and the preferences of adult learners have created a disruptive environment in higher education. The flexibility provided by online programs meshes well with the preference of adult learners, creating a challenge for traditional institutions. Unquestionably, the most financially successful application of technology lies with high quality, scalable online programming, accompanied by strong and focused support services, and with aggressive pricing that widens the gap between those programs and the cost of traditional residential campuses. The price gap could be the trigger that bursts the so-called “tuition bubble” and causes the great majority of students to choose nonresidential options. Given all that, what does the future hold for branch campuses? In my opinion, it depends on how they choose to adapt. Branch campuses provide access and opportunity, and they are located at some distance from the main campus, in orde...